Medication Refill Policy

Medication Prescription refills :

We discourage verbal requests for medical refills.  To ensure that our physicians are prescribing the correct drug and dosage we need an electronic or fax request from your pharmacy.

The best way to obtain a prescription refill in a timely fashion to use one of the following methods:

Ask you pharmacy to send an Electronic refill request to your physician   – this is fastest way to obtain a prescription refill.

If your pharmacy cannot send electronic prescriptions refills then ask them to fax a written request to us at (925) 432-0886.

Sign up for our Patient Portal and request ALL of prescription refills on line. 

Remember these rules also apply:

Physicians will not refill medication if you have not been seen in the office in the past 6 months.

Allow 3 business days to obtain a refill – plan ahead and don’t wait until you run out.

Controlled Substances: Pain medication, sleeping meds, anti-anxiety medications are controlled substances and require special handling.  Pain medication  can only be written for 30 days AND you must have a visit to your doctor at least once every 90 days. If you loose your pain medication or it is stolen, we cannot refill the pain med earlier than 30 days.

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