Portal Tech Support: 1-888-965-8588

Tele health

New Services – Tele-Health Virtual Video Visits

Springhill Medical Group has added a new feature for our My HillChart portal patients – Tele-Health Video/audio visits. You can connect to your provider with a Virtual visit without leaving your home.

To participate you must have a device with a camera connected to the internet. Computers, laptops, tablets and smart phones all work for Tele-Health. Patients tell us that if they download the My HillChart app to their smart phone or IPad it is a little easier to use because these devices have a camera with audio built in.

To schedule a Tele-health virtual visit call our office (925) 432-3318 , option 2 and ask our appointment desk staff about these new visits. Not all visits are appropriate for Tele-health but let us know why you are being seen and we will ask your doctor if this type of visit is right for you.


How Telehealth Works

Step-by-Step Guide to Joining a Scheduled Video Visit on Our App

After Your Telehealth Appointment

After your telehealth appointment, you can rest assured knowing that you received quality medical care from the comfort of your own space. Our healthcare professionals will update your medical records, ensuring seamless communication and continuity of care for any future appointments. If there are any prescribed medications or follow-up instructions, you will receive them promptly. Should you have any further questions or concerns, our team is just a phone call away. At Springhill Medical Group, we value your health and well-being, and we are here to support you every step of the way on your healthcare journey.

doctor video call